Operations Management
1.Information Security: CIA Triad
2.Configuration:Document
3.Change:Follow the process
4.Incident Response: Minimize impact to the business
5.Release and Deployment: Procedures for testing,certification,accreditation and moving to operations.
6.Service level: Third Party Governance
7.Capacity: Scalability and Elasticity
8.Disaster Recovery and Business continuity: Planning,redundancy,criticality analysis,sustain the long term operation of the business.
9.Continual Service Improvement.
Risk Management
1.Process of identifying,analyzing,assessment,mitigating or transferring risk.
2.The main goal is to mitigate risk until the residual risk falls within acceptable levels of tolerance.
3."Umbrella" term that includes all risk-elated actions.
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